Data Deletion Request
At ZeeWave, we value your privacy and are committed to protecting your personal data. If you wish to request the deletion of your data associated with your ZeeWave account, please review the following guidelines.
1. Right to Data Deletion
In accordance with global data protection laws, you have the right to request the deletion of your personal data stored within our systems. Once your request is verified, we will remove your data from our servers unless certain legal obligations require us to retain it.
2. Information We Delete
When your deletion request is approved, we will remove the following data:
Personal Information: Name, email address, phone number, and any other personally identifiable details.
Account Details: Subscription history, payment records, and usage data.
Watchlists and Preferences: Saved watchlists, preferences, and content recommendations.
Note: Once deleted, your ZeeWave account will be permanently inaccessible. This action cannot be undone.
3. How to Submit a Data Deletion Request
To request data deletion, please:
Email us at hello@zeewave.tv
with the subject line: “Data Deletion Request.”
Include the following details in your email:
Your full name
Your registered ZeeWave email address
Reason for your request (optional)
We may contact you to verify your identity before proceeding.
4. Processing Time
Once we verify your request, we will process the deletion within 30 days. You will receive confirmation when your data has been successfully deleted.
5. Exceptions to Data Deletion
We may retain certain information if:
Legal Obligations: We are required to keep data for legal, regulatory, or contractual reasons.
Ongoing Transactions: Your data is associated with pending transactions or unresolved account issues.
6. Impact of Data Deletion
After deletion:
You will lose access to your ZeeWave account.
Any remaining subscription time will be forfeited (no refunds will be issued).
To use our services again, you’ll need to create a new account.
7. Contact Us
If you have any questions or need assistance with your data deletion request, please contact us at:
📧 hello@zeewave.tv
Our team is here to help with any privacy-related concerns.